#sx-support-root{--sp-bg:#141414;--sp-card:#202020;--sp-border:#414141;--sp-muted:#b9b9bd;--sp-red:#e30613;display:block;background:var(--sp-bg);color:#f5f5f5;color-scheme:dark;font:15px/1.55 var(--text-font-family,'Rubik',Arial,sans-serif);isolation:isolate;padding:1px 0;min-height:650px}
#sx-support-root *{box-sizing:border-box}
#sx-support-root [hidden]{display:none!important}
#sx-support-root a{color:inherit;text-decoration:none}
#sx-support-root button,#sx-support-root .sp-button{display:inline-flex;align-items:center;justify-content:center;gap:7px;border:1px solid #535353;border-radius:6px;background:#292929;color:#f5f5f5;font-family:inherit;font-size:13px;font-weight:600;line-height:1.4;padding:11px 16px;min-height:44px;cursor:pointer;transition:background .15s,border-color .15s;white-space:normal;text-align:center}
#sx-support-root button:hover:not(:disabled),#sx-support-root .sp-button:hover{background:#383838;border-color:#8d8d8d}
#sx-support-root button:disabled{opacity:.5;cursor:default}
#sx-support-root button.sp-primary,#sx-support-root a.sp-primary{background:var(--sp-red);border-color:var(--sp-red);color:#fff}
#sx-support-root button.sp-primary:hover:not(:disabled),#sx-support-root a.sp-primary:hover{background:#bd0712;border-color:#bd0712}
#sx-support-root :is(button,a,input,select,textarea,summary):focus-visible{outline:2px solid #ff7b85;outline-offset:4px}
#sx-support-root [tabindex="-1"]:focus{outline:none}
#sx-support-root input:not([type=file]),#sx-support-root textarea,#sx-support-root select{display:block;width:100%;min-width:0;border:1px solid #626262;border-radius:6px;background:#161616;color:#f2f2f2;font:inherit;padding:11px 13px;min-height:46px;box-shadow:none}
#sx-support-root textarea{resize:vertical;min-height:110px}
#sx-support-root input::placeholder,#sx-support-root textarea::placeholder{color:#a4a4a8;opacity:1}
#sx-support-root label{display:block;color:#e3e3e5;font-size:13px;font-weight:600;margin:0 0 8px}
#sx-support-root label input,#sx-support-root label select{margin-top:7px}
#sx-support-root h1,#sx-support-root h2,#sx-support-root h3,#sx-support-root p{margin:0}
#sx-support-root h1,#sx-support-root h2{font-family:var(--heading-font-family,'Tomorrow',Arial,sans-serif);font-weight:700;letter-spacing:-.035em;line-height:1.15;color:#fff;text-transform:uppercase}
#sx-support-root h1{font-size:clamp(34px,4.2vw,59px)}
#sx-support-root h1 span{color:#ff4e5d}
#sx-support-root h2{font-size:clamp(23px,2.6vw,32px)}
#sx-support-root h3{font:600 17px/1.4 var(--text-font-family,'Rubik',Arial,sans-serif);color:#fff;letter-spacing:0;text-transform:none}
#sx-support-root .sp-shell{max-width:1440px;padding:0 32px;margin:auto}
#sx-support-root .sp-breadcrumb{display:flex;align-items:center;gap:12px;padding:18px 0;color:#aaa;font-size:11px}
#sx-support-root .sp-breadcrumb a:hover{color:#fff}
#sx-support-root .sp-hero{display:flex;justify-content:space-between;align-items:center;gap:32px;border:1px solid #493035;border-left:4px solid var(--sp-red);border-radius:10px;padding:26px 28px;background:linear-gradient(110deg,#211b1c,#191919 65%,#2a1b1e);margin:0 0 32px}
#sx-support-root .sp-hero>p{max-width:275px;color:#d2c7c9;font-size:13px;line-height:1.8;flex-shrink:0}
#sx-support-root .sp-eyebrow{font-size:10px;font-weight:700;letter-spacing:.13em;color:#d3b6ba;margin:0 0 10px;text-transform:uppercase}
#sx-support-root .sp-toolbar{display:flex;align-items:center;justify-content:space-between;gap:20px;margin:0 0 24px}
#sx-support-root .sp-toolbar p:not(.sp-eyebrow){color:var(--sp-muted);margin-top:8px;font-size:13px}
#sx-support-root .sp-toolbar>div{min-width:0}
#sx-support-root .sp-toolbar h2{overflow-wrap:anywhere}
#sx-support-root .sp-toolbar>button{flex-shrink:0}
#sx-support-root .sp-list-tools{display:flex;align-items:center;gap:12px;margin-bottom:22px}
#sx-support-root .sp-filters{display:flex;gap:6px;border:1px solid #3c3c3c;padding:5px;background:#202020;border-radius:8px}
#sx-support-root .sp-filters button{border-color:transparent;background:transparent;min-height:36px;padding:8px 15px;color:#bababe}
#sx-support-root .sp-filters button[aria-pressed=true]{color:#fff;background:#414141;border-color:#666}
#sx-support-root .sp-filters span{font-size:11px;opacity:.85;margin-left:6px}
#sx-support-root .sp-search{margin:0 0 0 auto;width:min(370px,40%)}
#sx-support-root .sp-search input{font-size:13px;margin:0}
#sx-support-root .sp-ticket-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}
#sx-support-root .sp-ticket{display:block;padding:22px 24px 0;border:1px solid var(--sp-border);border-radius:10px;background:var(--sp-card);transition:border-color .15s,transform .15s;min-width:0}
#sx-support-root .sp-ticket:hover{border-color:#98515a;transform:translateY(-3px)}
#sx-support-root .sp-ticket-top{display:flex;justify-content:space-between;align-items:center;gap:12px;margin-bottom:20px;flex-wrap:wrap}
#sx-support-root .sp-reference{font-size:11px;color:#b8b8bc;font-weight:600;letter-spacing:.035em}
#sx-support-root .sp-badge{display:inline-flex;align-items:center;gap:7px;background:#273631;border:1px solid #4c6b5b;color:#bbebcb;padding:5px 10px;font-size:11px;font-weight:600;border-radius:5px;line-height:1.4;width:fit-content}
#sx-support-root .sp-badge i{height:5px;width:5px;background:currentColor;border-radius:50%;flex-shrink:0}
#sx-support-root .sp-badge.sp-action{color:#ffcf93;background:#3e3021;border-color:#785d38}
#sx-support-root .sp-badge.sp-closed{color:#cdcdcf;background:#323232;border-color:#555}
#sx-support-root .sp-ticket h3{font-size:19px;overflow-wrap:anywhere;margin-bottom:9px}
#sx-support-root .sp-ticket>p{color:#b9b9bd;font-size:13px;overflow-wrap:anywhere}
#sx-support-root .sp-ticket-meta{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;color:#919196;font-size:11px;margin:22px 0 18px}
#sx-support-root .sp-ticket-bottom{border-top:1px solid #3c3c3c;display:flex;align-items:center;justify-content:space-between;padding:16px 0;color:#ffabb3;font-size:12px;font-weight:600;min-height:54px}
#sx-support-root .sp-unread{font-weight:600;background:#45272c;color:#ffb7bf;border-radius:4px;padding:5px 8px}
#sx-support-root .sp-pagination{display:flex;justify-content:center;align-items:center;gap:20px;margin:26px 0;color:#aaa;font-size:12px}
#sx-support-root .sp-pagination button{min-height:38px;padding:8px 13px;font-size:12px}
#sx-support-root .sp-footer{display:flex;justify-content:center;flex-wrap:wrap;gap:10px 22px;margin:40px 0 28px;padding-top:24px;border-top:1px solid #333;color:#999;font-size:12px}
#sx-support-root .sp-footer a{color:#d7d7d9}
#sx-support-root .sp-footer a:hover{color:#ffabb3}
#sx-support-root .sp-back{border:0;background:transparent;padding:0 0 14px;color:#bebec3;min-height:38px;font-size:12px}
#sx-support-root .sp-back:hover{background:transparent;color:#fff}
#sx-support-root .sp-case-layout{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:24px;align-items:start}
#sx-support-root .sp-conversation{border:1px solid var(--sp-border);background:#1b1b1b;border-radius:10px;min-width:0;overflow:hidden}
#sx-support-root .sp-conversation-head{padding:20px 24px;border-bottom:1px solid #393939;display:flex;justify-content:space-between;align-items:center;gap:20px;background:#222}
#sx-support-root .sp-conversation-head h3{font-size:17px;margin-bottom:3px}
#sx-support-root .sp-conversation-head p{font-size:11px;color:#999}
#sx-support-root .sp-live{color:#b4b4b9;font-size:10px;display:flex;align-items:center;gap:7px;text-align:right}
#sx-support-root .sp-live:before{content:'';display:block;width:5px;height:5px;border-radius:50%;background:#8dc79f;flex-shrink:0}
#sx-support-root .sp-thread{min-height:280px;max-height:540px;overflow-y:auto;overscroll-behavior:contain;padding:25px 24px;scrollbar-color:#555 #222}
#sx-support-root .sp-message{max-width:88%;padding:15px 17px;margin:0 0 20px;border:1px solid #454545;border-radius:9px;background:#2a2a2a;overflow-wrap:anywhere}
#sx-support-root .sp-from-customer{margin-left:auto;border-color:#744048;background:#382326;border-bottom-right-radius:2px}
#sx-support-root .sp-from-team{border-bottom-left-radius:2px}
#sx-support-root .sp-message-meta{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;font-size:10px;margin-bottom:8px;color:#aaa}
#sx-support-root .sp-message-meta strong{font-size:11px;color:#f0c3c8}
#sx-support-root .sp-from-team .sp-message-meta strong{color:#eee}
#sx-support-root .sp-message-body{font-size:13px;line-height:1.75;white-space:pre-wrap}
#sx-support-root .sp-quote{color:#aaa;font-size:11px;margin-top:8px}
#sx-support-root .sp-message summary{margin-top:12px;color:#bbb;font-size:11px;cursor:pointer}
#sx-support-root .sp-attachments{display:flex;flex-wrap:wrap;gap:7px;margin-top:12px}
#sx-support-root .sp-attachments a{font-size:11px;padding:7px 10px;border:1px solid #666;border-radius:5px;color:#f5d0d4;overflow-wrap:anywhere}
#sx-support-root .sp-attachments a:hover{background:#ffffff12}
#sx-support-root .sp-composer{padding:22px 24px;border-top:1px solid #393939;background:#222}
#sx-support-root .sp-compose-bottom{display:flex;align-items:center;justify-content:space-between;gap:18px;margin:14px 0 4px}
#sx-support-root .sp-compose-bottom>button{flex-shrink:0}
#sx-support-root .sp-small{font-size:10px;color:#aaa;line-height:1.6;margin-top:8px}
#sx-support-root .sp-composer>.sp-small{padding-top:8px}
#sx-support-root .sp-file-label{display:inline-flex;align-items:center;min-height:36px;padding:7px 11px;background:#303030;border:1px solid #666;border-radius:5px;cursor:pointer;font-size:11px;margin:0}
#sx-support-root input[type=file]{position:absolute;width:1px;height:1px;opacity:0;overflow:hidden}
#sx-support-root .sp-compose-bottom>div:focus-within .sp-file-label{outline:2px solid #ff7b85;outline-offset:3px}
#sx-support-root .sp-file-list{display:flex;flex-wrap:wrap;gap:5px;margin-top:8px}
#sx-support-root .sp-file-list>span{font-size:11px;color:#ddd;display:inline-flex;gap:8px;align-items:center;overflow-wrap:anywhere}
#sx-support-root .sp-file-list button{width:32px;min-height:32px;padding:3px}
#sx-support-root .sp-case-info{display:flex;flex-direction:column;gap:18px}
#sx-support-root .sp-card{border:1px solid var(--sp-border);border-radius:10px;background:var(--sp-card);padding:23px}
#sx-support-root .sp-card h3{margin-bottom:16px}
#sx-support-root .sp-card p:not(.sp-eyebrow){font-size:13px;color:#c4c4c8;line-height:1.7}
#sx-support-root .sp-status-card{border-top:3px solid #e30613}
#sx-support-root .sp-status-card>.sp-badge{font-size:12px;margin-bottom:15px}
#sx-support-root dl{display:grid;grid-template-columns:85px minmax(0,1fr);gap:12px;font-size:12px;margin:0}
#sx-support-root dt{color:#aaa}
#sx-support-root dd{margin:0;color:#eee;overflow-wrap:anywhere}
#sx-support-root .sp-items{margin:20px 0 0;padding:16px 0 0;list-style:none;border-top:1px solid #444}
#sx-support-root .sp-items li{margin:0 0 12px;font-size:12px}
#sx-support-root .sp-items small{display:block;color:#aaa;margin-top:5px}
#sx-support-root .sp-return-card{border-color:#6e454a}
#sx-support-root .sp-return-card summary{font-size:12px;color:#ffb7c0;cursor:pointer}
#sx-support-root .sp-instructions{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px;line-height:1.8;margin-top:18px;color:#ddd}
#sx-support-root .sp-empty{text-align:center;border:1px solid #393939;border-radius:10px;padding:55px 25px;background:#1b1b1b}
#sx-support-root .sp-empty>div{color:#ce6c76;font-size:30px;margin-bottom:12px}
#sx-support-root .sp-empty p:not(.sp-eyebrow){max-width:470px;margin:14px auto 22px;color:#aaa;font-size:14px}
#sx-support-root .sp-thread-empty{padding:60px 16px;text-align:center;color:#aaa}
#sx-support-root .sp-thread-empty p{font-size:13px;margin-top:12px}
#sx-support-root .sp-feedback{padding:12px 17px;border:1px solid #587963;background:#23372a;color:#c5e8cf;font-size:13px;margin-bottom:18px;border-radius:7px}
#sx-support-root .sp-feedback a{display:inline-block;text-decoration:underline;margin-left:8px}
#sx-support-root .sp-error{background:#44282d;border-color:#a7616c;color:#ffd2d8}
#sx-support-root .sp-loading{padding:65px 25px;text-align:center;color:#bbb}
#sx-support-root .sp-new-form{max-width:900px;margin:auto}
#sx-support-root .sp-form-grid{display:grid;grid-template-columns:1fr 1fr;gap:16px 22px;margin-bottom:20px}
#sx-support-root .sp-optional{font-weight:400;color:#aaa}
#sx-support-root .sp-sr{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}
body:has(#sx-support-root) #sx-page-context{display:none!important}
body:has(#sx-support-root){background:#141414}
@media(max-width:1050px){#sx-support-root .sp-case-layout{grid-template-columns:minmax(0,1fr) 300px;gap:18px}#sx-support-root .sp-hero{flex-direction:column;align-items:flex-start;gap:14px}#sx-support-root .sp-hero>p{max-width:none}#sx-support-root .sp-hero br{display:none}}
@media(max-width:780px){#sx-support-root .sp-shell{padding:0 18px}#sx-support-root .sp-hero{padding:22px 20px;margin-bottom:26px}#sx-support-root .sp-ticket-grid{grid-template-columns:1fr}#sx-support-root .sp-case-layout{display:flex;flex-direction:column}#sx-support-root .sp-case-info{display:contents}#sx-support-root .sp-status-card{order:-2;width:100%}#sx-support-root .sp-conversation{width:100%}#sx-support-root .sp-case-info>.sp-card:not(.sp-status-card){width:100%}#sx-support-root .sp-thread{max-height:480px}#sx-support-root .sp-card{padding:20px}#sx-support-root .sp-list-tools{flex-wrap:wrap}#sx-support-root .sp-search{order:3;width:100%;margin:0}#sx-support-root .sp-list-tools>button{margin-left:auto}#sx-support-root .sp-toolbar{align-items:flex-start}#sx-support-root .sp-toolbar>button{max-width:180px}#sx-support-root h1{font-size:clamp(33px,7vw,49px)}}
@media(max-width:500px){#sx-support-root .sp-shell{padding:0 12px}#sx-support-root .sp-breadcrumb{padding:14px 2px}#sx-support-root .sp-hero{padding:20px 16px}#sx-support-root .sp-toolbar{flex-wrap:wrap;gap:14px}#sx-support-root .sp-toolbar>button.sp-primary{max-width:none;width:100%}#sx-support-root .sp-ticket{padding:18px 18px 0}#sx-support-root .sp-ticket h3{font-size:17px}#sx-support-root .sp-conversation-head{padding:17px;gap:10px}#sx-support-root .sp-live{max-width:95px;font-size:9px}#sx-support-root .sp-thread{padding:20px 12px}#sx-support-root .sp-message{max-width:94%;padding:13px}#sx-support-root .sp-composer{padding:18px 14px}#sx-support-root .sp-compose-bottom{flex-wrap:wrap}#sx-support-root .sp-compose-bottom>button{width:100%}#sx-support-root .sp-form-grid{grid-template-columns:1fr;gap:12px}#sx-support-root .sp-new-form{padding:18px 15px}#sx-support-root input:not([type=file]),#sx-support-root textarea,#sx-support-root select{font-size:16px}#sx-support-root .sp-footer{font-size:11px;gap:8px 16px}#sx-support-root .sp-footer>span{width:100%;text-align:center}}
@media(prefers-reduced-motion:reduce){#sx-support-root *{transition:none!important;scroll-behavior:auto!important}}

#sx-support-root .sp-return-guide{display:flex;align-items:center;justify-content:space-between;gap:24px;padding:20px 24px;margin:0 0 28px;border:1px solid #484848;background:#202020;border-radius:10px;text-align:left}
#sx-support-root .sp-return-guide p{color:#b9b9bd;font-size:13px;line-height:1.7;margin-top:6px;max-width:780px}
#sx-support-root .sp-return-guide a{flex-shrink:0}
#sx-support-root .sp-empty .sp-return-guide{margin-top:32px}
@media(max-width:640px){#sx-support-root .sp-return-guide{align-items:stretch;flex-direction:column;gap:14px;padding:18px}#sx-support-root .sp-return-guide a{text-align:center}}